Problem: I Cannot Access My Quiz/Exam
Below you will find a list of reasons why you may not be able to access your quiz.
Out of attempts – Exams and quizzes in Moodle can have limited attempts. If you have reached the number of attempts allowed on a quiz or exam you will not be able to retake the quiz/exam.
NOTE: If you walk away from your computer, navigate away from the quiz the timer still continues to count down. If you try to return to the quiz/exam at a later time after the timer expires you will not be able to access the exam.
Time limit has been reached – If you leave a timed quiz the timer will continue to run. Make sure to continuously save your quiz by clicking on the button at the bottom of each page in your quiz/exam. This will ensure if any problems do arise the work you have completed will be saved.
Instructor has security restrictions on the quiz - Instructors have the ability to restrict an quiz/exam by password or IP address. If you are having any problems related to these two issues contact the instructor.
If you need to request an exam reset or the ability to retake an exam please contact your instructor.